On the first ring.
Every call answered.
Your number stays yours.
No contract.
Keepdesk is an AI receptionist for owner-operated businesses: garage door, appliance repair, tree service, pest control, plumbing, HVAC, electrical. It answers the calls you cannot, books the job, and texts you what happened within a minute. I set it up for you on one 30-minute call.
Month to month. Cancel in one click. Set up by a 21-year trades owner in Plano, Texas.
- Thanks for calling Northside Garage Door, this is Sam. What's going on with the door?
- Hey, the spring snapped and the door won't open. My truck is inside.
- Got it, that's a broken spring and you're stuck. Vince can be there tomorrow at 8 am, or I can get him on the line now since you're blocked in. Which do you want?
- 8 am is fine, I'll take the other car.
- Done. Tomorrow 8 am, spring replacement, Jake at 2114 Ridgeway in Plano, 214-555-0188. Vince gets this right now. Anything else?
- No, that's it. Thanks.
- Text to Vince, 7:43 pm: Booked. Jake, broken spring, truck inside, 2114 Ridgeway, Wed 8:00 am. Recording and transcript attached.
What last month's missed calls cost you
About half of calls to home-service businesses never reach a person. The caller does not leave a voicemail; they call the next shop on the list. Move the sliders to your numbers.
$14,850
walks to the next shop every month
Even if Keepdesk recovers one job in four, that is $3,712 a month against a $297 plan.
Get the free auditWhat happens when a customer calls
- Answered on the first ring, 24 hours a day, in English or Spanish. The caller hears your business name and a real question, not a menu.
- It answers your common questions (hours, service area, what you do, the pricing you approve) and asks what the caller needs.
- It books the job on your calendar, or takes a complete message: name, number, address, what is wrong, how urgent.
- Emergency words you choose ("stuck," "no heat," "flooding") trigger a live transfer to your cell, with the caller's name and problem announced first.
- Within a minute you get a text and an email with the summary, the transcript, and the recording.
- Hang-ups get a text back from your number right away, so the caller does not dial the next shop.
Written on the pricing page, so it is the agreement
Owners leave answering services for the same five reasons every time: the bill, the contract, the support, the robot, and the phone number. Each line below is the opposite of one of those.
- Month to month
- No order form, no annual term. The pricing below is the whole agreement.
- Cancel in one click, same day
- Your billing page has a cancel button. Your call forwarding is reverted before midnight. No notice period, no exit fee.
- One published overage rate
- $0.25 a minute past your plan, with a text at 80 percent. Spam, robocalls, hang-ups, and any call under 15 seconds are never billed.
- Your number is yours
- Your phone number sits in an account in your name. Port it anywhere, anytime, at no fee. The steps are in your welcome email.
- A human answers support
- You call Vince, the person who built your assistant. Not a help desk, not a chatbot.
- It never guesses
- Two tries to understand, then it takes a message or transfers to you. It does not invent prices or promises.
- Weekly calls to look at
- Every week you get the three to five calls the assistant handled worst, with the fix already made.
- Hear it before you pay
- Call the demo line. If Keepdesk does not pay for itself in recovered jobs within 60 days, cancel and keep the setup work.
Plans
| Plan | Monthly | Included | Best for |
|---|---|---|---|
| Starter | $149 | 300 minutes. 24/7 answering, message taking, missed-call text-back, booking link by text, summaries by text and email. | A one-truck shop that mainly needs after-hours and on-the-job calls caught. |
| Front Desk | $297 | 800 minutes. Everything in Starter, plus direct booking on your calendar, live transfer to your cell, Spanish, and the weekly calls-to-look-at email. | Most owner-operators. The plan Vince recommends. |
| Full Front Desk | $497 | 1,500 minutes. Everything in Front Desk, plus up to three lines or locations, priority phone support, and a monthly tuning call. | Two or more trucks, or a second location. |
| Setup | $297 once | Done for you on a 30-minute call. Live within two business days. Waived if you are switching from another service, and for the first five founding clients. | |
| Overage | $0.25 a minute | Text alert at 80 percent of your plan. Spam, hang-ups, and calls under 15 seconds never count. |
Card on file before setup. Billed monthly in advance. No invoices, no net terms.
Switching from Podium, Birdeye, Smith.ai, Ruby, Weave, or Goodcall?
Setup is free. Send Vince your current agreement and he will tell you the exact notice date, the exact words to send, and how to keep your phone number. Both services run in parallel until your notice period ends, so you never miss a call during the switch.
Email your agreement to VinceQuestions owners ask
Will callers know it is an AI?
It introduces itself as your assistant and answers honestly if asked. Callers care that they got an answer and a booking, not who typed it.
What if it cannot answer something?
Two tries, then it takes a message or transfers to you. It is built to stop, not to improvise.
Do I keep my number?
Yes. Forward your existing number with one code on your phone, or use a new number that is in your name from day one and ports out anywhere at no fee.
What do I have to set up?
Nothing. We get on a 30-minute call, Vince builds and tests the assistant, you call the demo yourself, then you forward your line. Your first call summary arrives within a minute of your first call.
What if I want out?
Cancel from your billing page any day. Forwarding is reverted the same day and the last month is the last charge.
Who do I talk to when something is wrong?
Vince, at 469-569-9330, seven days a week during business hours.
Hear it yourself
The demo line answers as a fictional garage door company. Call it, interrupt it, speak Spanish to it, tell it your truck is stuck. Then decide.
Free missed-call audit
In 15 minutes Vince calls your line the way a customer would, at lunch and after hours, and shows you what last month's missed calls cost. No pitch unless you ask for one.
Why Vince
I ran a Plano trade services company for 11 years, with crews in the field and a phone that never stopped. Every missed call was a job that went to someone else, and every answering service I tried billed me for hold time and spam and locked me into a year. I built Keepdesk for my own business first. You deal with me directly.
Vince Sandlin, President, Keepdesk